| Contact methods | |
| Redwood Estates |
Redwood Estates can be contacted to report any problems. If necessary
they will contact CMSE18 Management Company Ltd to help resolve any issues or to
schedule repairs.
Redwood Estates UK Ltd
Gunnery House
9 Gunnery Terrace
Royal Arsenal
London SE18 6SW
Telephone : 0208 316 8990
Fax : 0208 316 8991
Emergency numbers : Please refer to the notice boards.
Email : info@redwoodestates.co.uk
Web : www.redwoodestates.co.uk
Office hours : 9:00am until 6:30pm.
If you would like to draw the CMSE18 Management Company directors attention to any emails sent to Redwood Estates please remember to CC or copy your email to cmse18@hotmail.com or info@connaughtmews.co.uk
|
| By mail |
Mail can be delivered directly to the CMSE18 Management Company office 20 Lantern House.
Do not leave letters on the table in the hall and please note that it may be quicker to contact Redwood Estates.
CMSE18 Management Co. Ltd
20 Lantern House
Connaught Mews
London SE18 6SU
|
| Online information request |
The following request form can be used to request general information or
to inform us of items or issues you wish to bring to our attention.
For emergency information, please first try to contact Redwood Estates on the number above.
Submit information request
|
| E-mail |
Email's can be sent to : cmse18@hotmail.com or info@connaughtmews.co.uk
Please note that these email addresses are not monitored on a daily basis. It may be quicker to contact Redwood Estates.
Redwood Estates email address : info@redwoodestates.co.uk
Or use the online information request form.
|
| Request forms | |
| Key request |
If you would like a copy of a key for access the pedestrian gate, the tennis coure, your own block or the post box on the main gate, please use the following form.
Please note, all flats have already been provided with copies of the necessary
entrance and exit keys.
If you have just moved in, the previous owner or your landlord should be able to provide
you with a set of keys. As such, we now make a charge of £5 for replacement keys.
This has become necessary due to the high number of requests.
Submit key request
|
| Gate remote request |
Additional gate remotes can be purchased at a cost of £35 each.
Unfortunately the cost of these has now risen as we are no longer bulk
buying and thus not qualifying for a discount.
Submit gate remote request
|
| Telguard change request |
If the Telguard entry system is not connecting to your flat you will need to request
a number change.
Unfortunately Telguard now impose a charge of £35 for updating the system. Please
fill in the following form and the system will be updated.
Submit Telguard change request
|
| Service charge standing order request |
To help with the cost of paying the service
charge demand, it is possible to set up a standing order allowing you to spread
the cost over the year. This facility is used by a large number of residents.
If you would like to use this facility or to find out more information, please
click on the following link.
Request standing order
|
| Sub letting flats |
If you intend to sub let your flat or are currently sub letting,
it is required that you submit contact details (this is a stipulation of the lease).
Submit details
|
| Useful local contact numbers | |
| Rubbish disposal |
Cleansweep Telephone : 0208 921 4661
For removal of large domestic items by the Council's Cleansweep team, contact them to arrange a call out. Items
left by the paladin bins are not automatically removed. We then have to pay for the items to be removed and this charge increases your service charge.
See also : Refuse information
|
| Local police |
Telephone : 0208 284 9826
Woolwich Police Station
29 Market Street
London SE18 6QS
Opening times: Monday - Friday 0700 - 2000 Saturday and Sunday 1000 - 1800
|
| Greenwich Council |
The Greenwich Council website contains a huge amount of
useful information on the borough such as rubbish recycling points.
Website: http://www.greenwich.gov.uk/
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