Index

61 or 65 flats

There are in fact only 61 flats in Connaught Mews. The earliest flats were given incorrect leases as the exact number of flats at the time had not been finalised during development.

Only a handful of flats now still have this mistake. As each flat is sold, the solicitors have been instructed to amend it. We had researched the possibility of changing the few remaining leases in around 1998 and had even collected money to effect these changes. On submitting the request to the solicitors though it turned out it was going to cost a three figure sum per flat in order to rectify matters. Instead of insisting each flat did this it had been agreed at an open meeting that the remaining flats would switch to being a 61st. Our solicitors also concurred on this matter in 1998.

As there are only a handful of leases left in this wrong state, it only amounts to a very small difference. Note, it is also not a simple case of dividing the total shown by 65 as this would leave a shortfall with those paying 61 having to pay even more to make up the difference. A different calculation can take this into account but as stated, it results in only a very small difference which would be unfair to the other residents.

Address

Flat **
Artillery / Lantern / Nightingale House
Connaught Mews
London
SE18 6SU

The post office have experienced problems with incorrectly addressed mail in the past and will return such letters to the sender.

Access

Vehicular Access to the site is gained by using the Woolwich New Road entrance via the electronic gates.

If you are moving from Connaught Mews please ensure that the key for these gates are left for the new occupier.

Aerial (TV & Satellite)

Community Vision Ltd.
Crundalls House
Matfield
Tonbridge
Kent TN12 7EA

Tel: 01892 722887

Reception problems: Community Vision also maintain the TV aerial and satellite systems, if there are problems with reception on either system they can be called to fix it. In rare cases, it may be necessary for them to have access to your flat. If the fault is with your own equipment, you will be charged.

Note: to receive satellite you will have to purchase a decoder and subscribe to a satellite provider such as Sky.

Bathroom Extractor Fans. (Vortice T40)

Medlock
Ramac Industrial Estate
Ramac Way
Charlton SE7

Tel: 020 8858 9889

Cars and Motorbikes

All cars and motorbikes should be parked in the bays provided. Spaces are always available. Parking on the roadways can cause a serious obstruction in the event of an emergency. It is also inconsiderate to other residents.

Please do not chain your motorbikes to any of the railings around the property as this causes damage to the paintwork. Residents have also complained about the noise from parking too close to the buildings.

If possible please try to park two motorbikes in a single bay to save parking spaces.

ELM Le Blanc Central Heating and Hot Water Combi Boilers

If you do not personally know of a CORGI registered boiler service engineer a number of the residents have learned through their own experience to use the following:

Megaheat 8 Great Woodcote Park Purley Surrey CR8 3QS
Tel: 020 8660 2520

Note: Not all service engineers deal with the ELM Le Blanc units so check first before calling anyone out.

Connaught Mews SE18 Management Company Ltd

Note: The office does not have a door entrance buzzer.

Should you write to us at the office please place the correspondence in the office letterbox and not on the table in the lobby of Lantern House.

Contents Insurance

Connaught Mews does have general buildings insurance but this does not cover individual flats in any way.

Delivery cards

Drains

Dispose of food and fats with your rubbish in the bins provided.

Electric meters

Entry phone replacements

For Sale

The For Sale boards are to be placed firmly in the soil at the Woolwich New Road entrance.

We recommend asking your estate agent to add this website to your flat's details to aid with selling the flat.

We are also able to add your property to this website. Based on the number of hits we have received for past entries, we can highly recommend this.

Gates and the Telguard System

Gate Failure - What to do if it happens

1. You need to see if the fault is with your remote control unit. Press the yellow remote control button. If the red light doesn't come on or is flickering, you should replace the battery (type A23 12V). One symptom of a low battery is having to be very near to the gate for it to work.

2. Using the entry phone system on the gates, press the button for flat 20 Lantern House. The call will go through to Redwood Estates, explain the situation to them and ask them to try to open the gates.

   If you experience a problem outside of office hours, you should telephone the gates (just like if you were letting out a visitor). If the gates open, it is likely to be a remote control unit fault.

3. If the gate has stopped midway, wait for the gate to close automatically before trying to open it again. Pressing the button before this will have no effect. Whilst it is closed, check the area behind the motor to see if any leaves are caught behind, these can fool the motor into thinking it has opened fully.

4. Make sure that there is nothing obstructing the light sensors (such as a leaf or dirt) as this will prevent the gates from opening.

5. If the gates still do not open, then you need to telephone Redwood Estates, and make them aware of the problem who will then disable the gates as soon as is possible and the gates will be left in the open position, until the fault can be repaired.

   Due to heath and safety, warranty and insurance issues, only Redwood Estates can disable the gates; therefore it is not possible to let residents shut down the gate in the event of a failure.

6. (extreme emergencies only e.g. fire and evacuation of the site)

   The old vehicle entrance (now for pedestrians only) at the other end of the Mews partially can be reinstated. In the event of an emergency and the above steps have failed, it is possible to get out via this exit but do not do so without contacting Redwood Estates first. Open the gate as you would do as a pedestrian and then whilst the left hand side is open, pull up the stopper and swing the right hand side open.

   Please be aware though that you use this at your own risk. There is no kerb crossover here and so you must take extra care.

The gate has failed on a small number of occasions, but it should be noted that so far it has always automatically reset itself after a couple of hours and has resumed normal operation. Markhams are being used to regularly service the gate so we are trying to minimise these problems.

Flooding

Gas meters & stop cocks / isolating valves

Gardens & Lawns

• All gardens and lawns can be accessed by all residents - there are no private areas.
• Please do not drop litter or dispose of cigarette butts anywhere in the grounds and/or pathways. Please do not park in front of the path to the tennis courts
• Connaught Mews has been designated as a conservation zone by the London Borough of Greenwich and the majority of trees protected by Tree Preservation Orders.
• All ball games (other than tennis) are strictly prohibited
• Personal items are not to be left outside. If they are they will be removed and you may be charged.

Please respect the place in which you live.

House Rules

For example, as part of the lease, all of the following are prohibited:

• Drying clothes in all outside areas
• Chaining bikes to the railings
• Playing ball games on the lawn
• Keeping noisy pets
• Failing to insulate your floor from noise by using good quality underlay.

It should also be noted smoking is not permitted in the communal areas of each block. There are "No smoking" signs posted on all doors.

Keys

Multi Gym